Right of Withdrawal
This is an informational English translation. The legally binding version is the German one (Impressum / Datenschutzerklärung / AGB / Widerrufsbelehrung).
Consumers have a right of withdrawal as set out below. A consumer is any natural person who enters into a legal transaction for purposes predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods (the last item, in the case of split deliveries from a single order).
To exercise your right of withdrawal you must inform us
HLI GmbH & Co. KG
Hollefeldstraße 46
48282 Emsdetten
Deutschland
Phone: +49 (2572) 9673814
Email: info@anorok.com
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw. You may use the model withdrawal form below, but this is not mandatory. To meet the deadline it is sufficient to send your communication before the period expires.
Effects of withdrawal
If you withdraw, we will reimburse all payments received from you, including delivery costs (except for additional costs arising from your choice of a delivery type other than the cheapest standard delivery we offer), without undue delay and no later than fourteen days from the day we receive notice of your withdrawal. We use the same means of payment as in the original transaction; you will not incur any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of return, whichever is earlier.
You must return the goods without undue delay and no later than fourteen days from the day you notify us of the withdrawal. The deadline is met if you send the goods before the fourteen days expire. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To
HLI GmbH & Co. KG
Hollefeldstraße 46
48282 Emsdetten
Deutschland
Email: info@anorok.com
— I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*): ____________________
— Ordered on (*) / received on (*): ____________________
— Name of consumer(s): ____________________
— Address of consumer(s): ____________________
— Date: ____________________
— Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate.